Epson
Exceptionally brilliant video conference rooms and venues.
Have confidence in your Audio Visual systems with our WeCare Support Solutions
We offer flexible WeCare customer support packages to match your specific needs with the right level of dedicated AV support and service for your systems and technology
WeCare support packages
Essentials
- Technical HelpDesk 1300 Number
- Technical Helpdesk Support
- Technical Remote System Access
- Onsite Fault Attendance (Discounted)
- Priority Onsite Response Time
- Event Support & Training (Discounted)
- Access to Professional Event Services
- Access to Authorised Repairers
- Access to LSS Hire Stock
Premium
- Technical HelpDesk 1300 Number
- Technical Helpdesk Support
- Technical Remote System Access
- Onsite Fault Attendance (Discounted)
- Priority Onsite Response Time
- Event Support & Training (Discounted)
- Access to Professional Event Services
- Access to Authorised Repairers
- Access to LSS Hire Stock
- Preventative Maintenance (Biannually)
- System Reporting (Biannually)
PremiumPlus
- Technical HelpDesk 1300 Number
- Technical Helpdesk Support
- Technical Remote System Access
- Onsite Fault Attendance (Discounted)
- Priority Onsite Response Time
- Event Support & Training (Discounted)
- Access to Professional Event Services
- Access to Authorised Repairers
- Access to LSS Hire Stock
- Preventative Maintenance (Quarterly)
- System Reporting (Quarterly)
- General Consumables*
- Emergency Response*
In-House
- Technical HelpDesk 1300 Number
- Technical Helpdesk Support
- Technical Remote System Access
- Onsite Fault Attendance (Discounted)
- Priority Onsite Response Time
- Event Support & Training (Discounted)
- Access to Professional Event Services
- Access to Authorised Repairers
- Access to LSS Hire Stock
- Preventative Maintenance (Unlimited)
- System Reporting (Unlimited)
- General Consumables*
- Emergency Response*
- In-House technician/s
At Light and Sound Solutions Integration, WeCare and are ready to help ensure you, your team and organisation have a solution of seamless technology and services